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Dekbed-discounter

Smart eCommerce from the inside out

Smart eCommerce from the inside out

CLIENT

Dekbed-discounter

YEAR

2025

Built for volume, powered by strategy

B2C

Small - Medium company

Fashion

eCommerce

Marketing & Growth

Re-platforming

Dekbed-discounter
Dekbed-discounter

Dekbed’s challenge - 2.6 million contacts, one clear goal

Dekbed’s challenge - 2.6 million contacts, one clear goal

Dekbed-Discounter, is one of the Benelux’s largest bedding webshop. But with size comes complexity. Their massive Klaviyo account, housing over 2.6 million contacts, needed structure, strategy, and smart segmentation. Their team was ready to make the switch to Klaviyo, but required a partner to build the foundation: clear flows, intelligent warming, and an approach that would avoid the spam folder and drive real performance.

Dekbed-Discounter, is one of the Benelux’s largest bedding webshop. But with size comes complexity. Their massive Klaviyo account, housing over 2.6 million contacts, needed structure, strategy, and smart segmentation. Their team was ready to make the switch to Klaviyo, but required a partner to build the foundation: clear flows, intelligent warming, and an approach that would avoid the spam folder and drive real performance.

Dekbed-discounter

Flatline’s approach - Foundation and strategy first

Flatline’s approach - Foundation and strategy first

Flatline Agency designed a full-stack email marketing setup from scratch. From segmentation to flow building, we handled every detail, making sure Dekbed-Discounter could get the most out of Klaviyo without internal delays or deliverability issues. We collaborated closely on CRM scanning, warming up their audience in phases, and importing legacy flows the right way. The result is a complete email marketing system ready to serve millions, launching in September.

Flatline Agency designed a full-stack email marketing setup from scratch. From segmentation to flow building, we handled every detail, making sure Dekbed-Discounter could get the most out of Klaviyo without internal delays or deliverability issues. We collaborated closely on CRM scanning, warming up their audience in phases, and importing legacy flows the right way. The result is a complete email marketing system ready to serve millions, launching in September.

Dekbed-discounter
Dekbed-discounter
Dekbed-discounter
Dekbed-discounter

Enterprise email foundation

We migrated over 2.6 million contacts into Klaviyo and built a complete email marketing strategy from the ground up. Dekbed-Discounter’s internal team needed a partner to handle the setup end to end—starting with a deep CRM scan and precise contact segmentation. We structured the warming phase in controlled batches to protect deliverability, excluded outdated profiles, and collaborated directly with Klaviyo to ensure a smooth transition.

Strategic segmentation

Segmentation was at the heart of this project. Managing millions of contacts requires more than just splitting by language or purchase history, it demands logic that evolves with behavior. We developed a segmentation strategy that identified active versus inactive users, filtered out disengaged audiences, and created dynamic lists based on lifecycle stages. This setup ensured better campaign performance and long-term list health. Crucial for a brand operating at this volume.

Dekbed-discounter

RESULTS

Segmentation was at the heart of this project. Managing millions of contacts requires more than just splitting by language or purchase history, it demands logic that evolves with behavior. We developed a segmentation strategy that identified active versus inactive users, filtered out disengaged audiences, and created dynamic lists based on lifecycle stages. This setup ensured better campaign performance and long-term list health. Crucial for a brand operating at this volume.

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